Frequently asked questions

Questions
  1. About Allingroups
  2. What features are supported by Allingroups?
  3. How Allingroups works?
  4. Why use Allingroups?
  5. Is Allingroups supported by Facebook?
  6. Who we are. Who develops Allingroups?
  7. Why does Allingroups need my Facebook details (login e-mail address, password)? Isn’t it dangerous to tell Allingroups these information?
  8. Where can I watch my Allingroups account current or past activity?
  9. In the Dashboard, what does the “Last action” column represent?
  10. How expensive is Allingroups?
  11. What means of payment are accepted?
  12. Can Allingroups make me save money?
  13. Does Allingroups help me make the planet a little greener?
  14. Why do I need the Recovery accounts?
  15. Can I use my Recovery accounts to launch a campaign on Facebook?
  16. How do I set up Recovery Facebook accounts?
  17. How works the groups duplication between my main account and my Recovery accounts?
  18. How do the Comments work?
  19. How do I use the Search in groups feature?
  20. How do I use the Affiliate Program?
  21. What is the “Secured Link” feature? Does it change the way messages posting is charged?
  22. Allingroups doesn’t seem to work correctly. Or seems to be waiting for something. Is something wrong? How can I get help?
  23. I post all my messages with Allingroups. Can I be sure that my Facebook account won’t get blocked by Facebook?
  24. I post all my messages with Allingroups. I respect all posting guidelines for each group. When I post my messages “manually”, I don’t get blocked by Facebook. When I post through Allingroups, I do get blocked. What’s wrong?
  25. I’ve just opened my Facebook account. Is the risk of getting blocked by Facebook higher if I use Allingroups?
  26. Last time I used Allingroups, I got blocked by Facebook. I’ve just been unblocked. Is the risk of getting blocked again immediately by Facebook higher if I use Allingroups again.
  27. My account is new, or has just been unblocked, and it looks like Allingroups doesn’t work, or works at a reduced level. Why?
  28. Is the risk of being blocked by Facebook lower if I use my Facebook account only through Allingroups, never doing anything “manually” on Facebook.
  29. My main Facebook account got blocked, can I transfer my Allingroups credits or my unlimited offer to one of my Recovery accounts?
  30. I’ve subscribed to the Unlimited offer but I’d like to terminate my subscription, what do I need to do?
  31. I’ve posted through Allingroups an ad containing a link to my web page. The ad gets displayed, but not the thumbnail of the linked page. What’s wrong?
  • About Allingroups

Allingroups is a Facebook auto poster, that is, a program allows you to save time by automatically posting messages or comments on Facebook, for instance for advertising purposes, or by letting you duplicate your groups between multiple Facebook accounts.

  • What features are supported by Allingroups?

Allingroups:

  • can access the list of your Facebook groups;
  • lets you search and join new Facebook groups automatically;
  • can access the list of your Facebook pages;
  • can access one by one to the groups you selected to set up your advertising campaign;
  • posts on your behalf tow or three messages every two minutes;
  • lets to manage your lists of groups;
  • allows you to manage up to four Recovery accounts to comment the messages that you post and to backup your groups;
  • thanks to the Affiliate Program, you can win free posts.
  • How Allingroups works?

Allingroups is designed to replicate the behaviour of an ordinary user.

Thanks to this imitation of a normal user behaviour (a normal user can’t post twenty-four hours a day; we also replicate the sleeping break), the risk of getting blocked by Facebook gets lower, and you can shut down your computer and do something else while Allingroups takes care of posting your messages on Facebook.

In order to be able to act on your behalf, Allingroups needs your Facebook details (login e-mail address, password).

  • Why use Allingroups?

If you post a lot in your Facebook groups or pages, for instance if you advertise through Facebook, you’ll realise soon how time consuming it is: it eats up your time, at the expense of your professional efficiency or of your free time.

Allingroups allows you to save time by automatically posting messages to part or all of your groups or pages, while taking care to prevent you from being blocked or banned by Facebook quite restrictive publishing rules.

Furthermore, Allingroups allows you to save electricity, which is good for the environment and for your purse.

  • Is Allingroups supported by Facebook?

No. There is no link between Allingroups and Facebook.

The Allingroups program is developed by Linterweb, a firm that has nothing to do with Facebook. Nor is Allingroups developed in collaboration with Facebook. There is absolutely no link, of any kind, between Facebook and the team that develops Allingroups.

  • Who we are. Who develops Allingroups?

The Allingroups service is developed exclusively by Linterweb.

Located in France, Linterweb is a web company that, for now several years, has been developing various Wikipedia oriented programs (Wikiwix, our Wikipedia oriented search engine; Okawix, an offline Wikipedia browser; the Wikiwix archives, a program used for instance on the French speaking Wikipedia (on the Romanian and Hungarian too), that archives the external web pages used as sources in Wikipedia articles, so that their content remains available and that those external links can’t get broken, even if the page is moved or removed).

Allingroups is now working at something quite different, more aimed at the Facebook community: Allingroups, a Facebook auto-poster.

Allingroups is backed by the Banque Publique d’Investissement as an innovative service, and is hosted by the French university network to guarantee the privacy and the security of data.

  • Why does Allingroups need my Facebook details (login e-mail address, password)? Isn’t it dangerous to tell Allingroups these information?

In order to work, for instance to be able to retrieve the list of your Facebook groups, post on your behalf, etc., Allingroups needs your Facebook details.

Revealing your code undoubtedly presents a risk, however it is indispensable for Allingroups to work properly, and should you change your mind, you could at any time set a new password on your Facebook settings page.

  • Where can I watch my Allingroups account current or past activity?

Depending on the information you are looking for, you’ll find the activity of your Allingroups account at different places:

Much of this kind of information is also to be found on your Facebook account in your Activity Log.

  • In the Dashboard, what does the “Last action” column represent?

The “Last action” column of the Dashboard (My Campaigns > Dashboard) represents either the date of creation of the campaign if the latter hasn’t started yet or, if the campaign has already started, the date of the last posting attempt (regardless of whether this attempt succeeded or failed).

  • How expensive is Allingroups?

Basically, 1 post published on a page or in a group, 1 comment or 1 group duplication all cost 1 Allingroups credit.

By signing up you get up to several hundred free Allingroups credits, so that you can try our service for free.

You can then buy Allingroups credits on the My Credits > Buy Credits page of your Allingroups account, at a price between €0.007 and €0.01, depending on how many credits you buy.

Our prices are calculated according to a sliding scale: the more you buy, the more extra credits you get.

You may also subscribe our monthly “Unlimited” offer for €30 per month.

You can also get other free Allingroups credits through our “Affiliate Program”: every time a new person registers to Allingroups through your Affiliate Link or through your Affiliate Code, you win free credits.

Posts containing a link to a Facebook page or group get sometimes blocked by Facebook. Our way to get around that is to send again the post, slightly modifying the link. We say that these links got “secured”. As those “secured links” are actually sent twice, we charge them two credits.

  • What means of payment are accepted?

Payment is made by Paypal, with or without the need of an existing Paypal account. Paypal accepts a variety of credit and payment cards (Visa, Mastercard, American Express, etc.).

  • Can Allingroups make me save money?

Yes we think it can:

  • time is money: Allingroups helps you save time, so that you can put this time into the development of your core business (or your free time!);
  • you save money on your electricity bill: unlike most other Facebook auto-posters, Allingroups doesn’t require to be installed on your computer; the program is run on our servers. Therefore Allingroups doesn’t require your computer to be switched on and connected to Facebook all day to operate its tasks
  • posting with Allingroups is very affordable: from €0.007 up to €0.01 per published post, without speaking of special offers, discount, and offered Allingroups credits. It’s maybe less that what you save at the same time on your electricity bill…
  • Does Allingroups help me make the planet a little greener?

We think it does, indeed. Unlike most other Facebook auto-posters, Allingroups doesn’t need to be installed on your computer, the program is run on our servers. Therefore Allingroups doesn’t require your computer to be switched on and connected to Facebook all day to operate its tasks. A consequence is that with Allingroups you save not only time but also electricity: just one of our servers dedicated to delivering all posts on Facebook uses much less energy than the ten thousand computers of our ten thousand current Allingroups users! At a time when the climate change is becoming an increasingly important concern, it is worth to be noticed: many small energy gains of this kind can, all together, amount to important energy savings, which is good for the planet.

  • Why do I need the Recovery accounts?

We recommend you to open one or, better, several (up to four) Facebook accounts, to use if necessary as Recovery accounts, for instance if you got blocked by Facebook.

Once you’ve created these accounts, you can go into your Allingroups account and add them as Recovery accounts to your main account (menu My Campaigns > Recovery accounts).

Managing your Recovery accounts, you can add on Allingroups up to four Recovery accounts to your main account, but you can also duplicate your Facebook groups from this main account to those Recovery accounts.

This way, all your work for joining Facebook groups is backed up, even if you got blocked by Facebook.

Managing of your Recovery accounts takes place on the Allingroups website (menu My Campaigns > Recovery accounts).

  • Can I use my Recovery accounts to launch a campaign on Facebook?

Yes. And if one of your accounts (main or Recovery account) get blocked, we can at your request transfer your Allingroups credits or your unlimited subscription from one of your accounts to another one.

  • How do I set up Recovery Facebook accounts?

To add a Recovery account to your main account, you must first create this account on Facebook.

As for any Facebook account creation, you’ll to provide details like: first name, last name, e-mail address, phone number, birth date, etc. These details must of course be invented, and be different from those of your main account. As a consequence, you must first open a new email address and obtain a new phone number. Carefully note the details you enter at signing up your new Facebook account, as Facebook may ask you to provide again those details later, as a proof of your identity.

Attention: Facebook has a real-name system policy for user profiles, and does therefore not allow pseudonyms, and tries to detect and block those profiles. To detect this kind of profiles, it seems that Facebook uses, amongst other things, your navigation cookies and your IP address.

Therefore we recommend you to cover your tracks by creating, if possible, your Facebook accounts from different computers with different IP addresses (otherwise, use at least a different private navigation windows, or a different profile, for each Facebook account creation), and try not to use your own Internet connection (Internet cafés, public wifi spot, etc.), otherwise Facebook may notice that you connect from the same IP address and require a photography of your ID card in order to complete your account creation.

Once these Facebook accounts have been created, you can add them as Recovery accounts on the Allingroups website (menu My Campaigns > Recovery accounts).

Thereafter, to avoid that these Recovery accounts get blocked by Facebook, it is recommended to manage and keep them alive, so that they look as “real” as possible: add a profile picture, a cover photography, use your accounts… This way you’ll make it harder for Facebook to detect your multiple accounts.

  • How works the groups duplication between my main account and my Recovery accounts?

The groups duplication can be performed on the page My Campaigns > Recovery accounts. To avoid to get blocked by Facebook, the duplication isn’t proceeded immediately and at once, but is performed by our program little by little, step by step, with no more than a few dozen groups per day, as a typical user would probably do. If you joined many Facebook groups, several days will therefore be required to complete the full groups transfer.

  • How do the Comments work?

With the Comments feature you can use your Recovery accounts to post the same comment on all posts of a campaign, which may help you keep your post at the top of your fan or group pages, and also make your post more popular.

Commenting your own posts allows you to improve your visibility for several reasons:

  • a post with at least one comment remains longer at the top of a page and disappear more rapidly if there is no comment;
  • you can perform auto-promotion adding “positive” comments (e.g.: “it’s a very good product, I highly recommend it”), which adds value to your post.
  • How do I use the Search in groups feature?

The Search in groups feature (menu Groups > Search in groups) lets you search groups whose name contains a certain keyword. For technical reasons this keyword must have at least four characters.

A drop list on the left of the page allows you to specify the language of the groups to search for.

You can sort results by name or number of members, display the group descriptions, and join the groups.

  • How do I use the Affiliate Program?

Our Affiliate Program allows you to win free Allingroups credits.

It is a win-win program: while this program allows Allingroups to attract new users, our users get rewarded with free Allingroups credits.

To sponsor a new Allingroups user, you need of course to have your Allingroups account.

Then there are two ways to sponsor someone:

  • when you select the “Affiliate Link” option on the Start a Campaign form, a link is added to your post, and the people who click on this link are directed to the Allingroups website main page. If they open subsequently open an Allingroups account, you become “their sponsor”;
  • you can also, on the Affiliation page of Allingroups, set up an Affiliate Code. You can choose any code you like. Then transmit your code to your contacts. In order to get sponsored by you, these contacts must enter your Affiliate Code when setting up their Allingroups account. You should therefore choose a code easy to remember and easy to transmit!

For each sponsored person, you are rewarded with 200 Allingroups credits.

In addition, when anyone you sponsored signs up to a plan, you benefit from 10% of the credits that they receive. When somebody you sponsored sponsors somebody else, you benefit from 8% of the credits that they acquire. At the third level, you will benefit from 6%, 4% at the 4th, and 2% at the 5th level.

You get informed by email of all credits won through our Affiliate Program.

  • What is the “Secured Link” feature? Does it change the way messages posting is charged?

Many of our users include in their posts links to a Facebook fan or group page, in order to promote this page. That’s what may be called an internal link, as this kind of links leads from a Facebook page to another Facebook page.

Unfortunately, because it has released its own fan and group page advertising feature, and because he wants you to pay for its use, Facebook tries to block programs like Allingroups, that perform the same thing for free. This system doesn’t block your account, but prevents your posts with internal links from being published if you publish to many posts of this kind, with the following explanation message: “This post contains elements that have been blocked by our security system”. This may happen with messages posted through Allingroups as well as with messages posted manually directly by you.

To get around this problem, Allingroups has developed a new “Secured link” feature.

When a message with internal link gets rejected by Facebook, we modify slightly and “secure” the link, and we send it again. The message is then usually accepted.

As such a message is in fact sent twice (sent first by Allingroups, refused by Facebook, then secured and sent again by Allingroups), we bill twice this kind of messages, that is, we charge them two Allingroups credits.

You can watch the use of your Allingroups credits on the page My Credits > Archives. In the case that we’ve just described, the corresponding line of the Archives tab is labelled: “Secured link”.

  • Allingroups doesn’t seem to work correctly. Or seems to be waiting for something. Is something wrong? How can I get help?

To get around the vigilance of Facebook’s surveillance robots, Allingroups tries to behave as a normal user would do: Allingroups does not post more than one or two messages per minute, observes break periods (especially a sleeping time in the night, or a lower activity on weekend) and tries to vary its behaviour, for instance by stopping all activity two days per month, randomly chosen by our program. It may therefore look like Allingroups isn’t working, whereas Allingroups just “takes its time”.

In addition, in order to fix technical problems or to adapt our program to new Facebook surveillance tools, we might sometimes modify a bit our program. We may for instance modify or even disable temporarily or permanently some feature of Allingroups. To keep informed of what’s going on please read regularly our page about the current technical problems encountered by Allingroups.

As a last resort you may also contact us directly.

  • I post all my messages with Allingroups. Can I be sure that my Facebook account won’t get blocked by Facebook?

No, you can’t: you can always get blocked by Facebook, even if you publish all your posts through Allingroups.

In order to avoid that its users get blocked by Facebook, Allingroups tries as much as possible to behave as an ordinary user would do: Allingroups does not publish more than one or two posts per minute, observes break periods (especially a sleeping time in the night, or a lower activity on weekend) and tries to vary its behaviour, for instance by stopping all activity two days per month, randomly chosen by our program. However, Facebook rules are quite strict, and you can always get blocked by Facebook while manually publishing messages, for various reasons, such as:

  • your posts may be reported by other users as spam or as an abuse, for instance if you post advertising messages in groups that don’t accept any ads, or at least not the kind of ads you post (for instance an advert for jobs at home in a groups of sales of goods between private individuals; and vice versa);
  • you post several times a day in groups that indicate in their description that they don’t accept more than one or two posts per day (in this case you should consider using Allingroups groups playlists to sort the groups that accept for instance only one post per day);
  • etc.

In such cases, you obviously run the risk of getting blocked by the administrators or by other users of those groups, and it will be the same risk whether you post your messages “manually” or via Allingroups.

In order to reduce this risk, take care to respect posting conditions indicated by each group.

  • I post all my messages with Allingroups. I respect all posting guidelines for each group. When I post my messages “manually”, I don’t get blocked by Facebook. When I post through Allingroups, I do get blocked. What’s wrong?

It must be clearly understood that, first, legally speaking, the Allingroups application is completely independant from Facebook. There is no cooperation of any kind between Facebook and Allingroups team.

Second, Facebook aims, in our opinion probably abusively regarding the laws ensuring free and fair competition, to establish some kind of monopoly control on advertising in the groups, in order to maximise its profit, by preventing programs like Allingroups, that are rival of Facebook’s own advertising application, to work correctly.

As a result you see on the one hand services like Allingroups trying to offer automatic posting services on Facebook, and on the other hand you see Facebook that tries to block those services.

On one hand Facebook works to improve its surveillance programs, on the other hand Allingroups tries to adapt its program, changing its settings or developing new features (e.g. the Recovery accounts)or, on the contrary, removing features, temporarily or definitely.

It is a game of cat and mouse.

We do our best to allow our users to send their posts as efficiently and as fast as possible, without getting blocked. However getting around Facebook rules is not an exact science, and you or some of our users may get blocked at any time by Facebook, especially when Facebook modifies its surveillance programs. In this case we are always grateful for the time you spend contacting us and reporting technical problems, so that we can react and adapt our program.

  • I’ve just opened my Facebook account. Is the risk of getting blocked by Facebook higher if I use Allingroups?
  • Last time I used Allingroups, I got blocked by Facebook. I’ve just been unblocked. Is the risk of getting blocked again immediately by Facebook higher if I use Allingroups again.
  • My account is new, or has just been unblocked, and it looks like Allingroups doesn’t work, or works at a reduced level. Why?

Whether you post your messages “manually” or via Allingroups, the risk of getting blocked by Facebook is increased for Facebook users who have just opened their account or for users whose block has just been lifted. That’s why we set a gradual return for this kind of users. For these users, Allingroups will therefore work more slowly. You may even think that the program is taking a break, or doesn’t work. But it is just a measure to reduce the risks of getting blocked again immediately. Thereafter, the more you post with Allingroups, the faster Allingroups will perform your tasks. So ensure in this case you keep on feeding Allingroups with new tasks regularly.

  • Is the risk of being blocked by Facebook lower if I use my Facebook account only through Allingroups, never doing anything “manually” on Facebook.

No, not necessarily. If you use your Facebook account only to send always the same post, whether “manually” or via Allingroups, you increase the risk of getting blocked by Facebook. To reduce the risk that Facebook tags your activity on its network as Abuse or Spam, you’d better diversify your activity on Facebook.

  • My main Facebook account got blocked, can I transfer my Allingroups credits or my unlimited offer to one of my Recovery accounts?

Sure, please contact us.

  • I’ve subscribed to the Unlimited offer but I’d like to terminate my subscription, what do I need to do?

Go on PayPal on the automatic billing management page. The process is explained here.

  • I’ve posted through Allingroups an ad containing a link to my web page. The ad gets displayed, but not the thumbnail of the linked page. What’s wrong?

The problem comes a priori not from Allingroups but from Facebook: it’s probably a problem with Facebook’s cache not being refreshed, similar to the issue explained in this article. As explained in this article, you can try to empty Facebook’s cache by entering the address of the web page you’d like to see displayed, and then by pressing the Fetch new scrape information button. Unfortunately it seems this procedure does not always work. Anyway, the problem does a priori not come from Allingroups, and you should face the same issue posting “manually”.

 

May 2017
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